Accountancy
127
Agriculture, Fishing
1
Finance, Insurance
93
Call Centres
0
Catering & Hospitality
68
Construction, Property
103
Customer services
72
Defence/Armed Forces
67
Education
2
Electronics
61
Engineering, Manufacturing 102
Graduate, Trainees
70
Healthcare & Nursing
87
Human resources
77
IT & Internet
447
Legal
78
Management consultancy 55
Marketing, Advertising, PR 83
Media, Creative
8
Non-profit, Charities
1
Public sector & Services
8
Recruitment sales
80
Retail, Wholesale
64
Restaurant & Food Service 6
Sales
134
Science
11
Secretarial, Administration 28
Security
0
Senior appointments
5
Telecommunications
3
Transport, Logistics
6
Travel, Leisure, Tourism
20
Other
58
| |
Accountancy
0
Agriculture, Fishing
0
Finance, Insurance
0
Call Centres
0
Catering & Hospitality
0
Construction, Property
0
Customer services
0
Defence/Armed Forces
0
Education
0
Electronics
0
Engineering, Manufacturing 0
Graduate, Trainees
0
Healthcare & Nursing
0
Human resources
0
IT & Internet
0
Legal
0
Management consultancy 0
Marketing, Advertising, PR 0
Media, Creative
0
Non-profit, Charities
0
Public sector & Services
0
Recruitment sales
0
Retail, Wholesale
0
Restaurant & Food Service 0
Sales
0
Science
0
Secretarial, Administration 0
Security
0
Senior appointments
0
Telecommunications
0
Transport, Logistics
0
Travel, Leisure, Tourism
0
Other
0
| |
|
|
Section: IT & Internet Vacancy 477 |
| Post:Systems Engineer (Desktop) x 2
|
Salary contractual |
| |
| Requirements and conditions |
| Age: |
Has no value
|
| Gender |
Has no value
|
| Education: |
no
|
| Work schedule: |
Has no value
|
| Work place: |
Bradford
|
| The announcement text: |
Client Solutions Team provides infrastructure development and support services for PCs, operating systems, desktop applications, printers and other peripherals. Standard supported hours are 08.00 to 17.00 Monday to Friday, including public holidays. Work performed by Client Solutions Team includes handling of incidents (faults) and work requests (primarily to install or configure software and hardware). Involvement in desktop related projects is expected. All work carried out by team is tracked via Incident Management (Remedy and RedBox) and Work Request systems. Main responsibilities include:·
Monitoring for incidents assigned to team.· Responding to and owning ?Desktop? incidents, updating incident management system as incidents are progressed and resolved.· Monitoring, owning and completing work requests.· Delivering own incident and work request response and completion within SLA targets.· Continuous updating of work request system until completion of assigned work request.· Maintaining*developing own technical capability in line with agreed training plan and career development· Communicating effectively with & support Team Leader & other colleagues & other support teams.· Complying with ?Desktop Good Working Practices? procedure and other Client Solutions, in-house or customer procedures.· Presenting helpful, effective and responsive company presence to customers.· Travelling to other sites to complete incident, work request and project assignments as necessary.· Work with their Team Leader to pro-actively improve quality of service provided to customers.Engineer may move between support teams and supported sites within Client Solutions as requirements of workload change or new opportunities arise. Team currently contains over 70 members covering variety of sites and customers.
Essential:· Education to SCE Higher or equivalent· Novell CNA (minimum CNA4, CNA5 or 6 preferred)· Microsoft Windows XP (or Windows 2000) MCP
|
| Contact information |
| Employer: |
|
| Email: |
1133@kingstoncareer.informnow.com
|
| Phone: |
01625 507250
|
|
| |
Publication date: 2009-04-06 00:19:32
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